Something is not working
Report failed sign-in, unavailable features, incorrect results, worker failures, or a hosted-site problem.
SUPPORT / PUBLIC INTAKE
Give the operator
the useful signal.
Choose the path that matches your concern and include enough context to reproduce it safely. The published email paths below open your email application; provider delivery has not yet been independently verified.
Current availability
0SEATS does not currently offer live chat, telephone support, public ticket tracking, or a guaranteed response-time SLA. Opening an email link does not confirm delivery; a reply is the confirmation that your message was received and reviewed.
CHOOSE A PATH
Route the issue correctly.
A security concern
Report suspected unauthorized access, tenant-isolation failures, exposed information, or a vulnerability. Do not include exploit secrets or credentials.
A privacy or data request
Ask about personal data or submit an access, correction, deletion, or objection request. Identity verification may be required before action.
A subscription or charge question
Ask about a plan, invoice, credit balance, checkout, provider fee, or charge you do not recognize.
Email billing support Never send full card or bank details.
WHAT TO INCLUDE
A report the operator can act on.
- 1
Account context
The email you use for 0SEATS and the company or workspace name.
- 2
Affected surface
The page URL, feature, hosted-site address, or provider connection involved.
- 3
Time
When it occurred, including your time zone, and whether it is still happening.
- 4
Reproduction
The steps you took, what you expected, and what actually happened.
- 5
Safe evidence
An error or incident ID, screenshot with sensitive data removed, and browser/device details.
KEEP SECRETS OUT
Never send passwords, API keys, recovery codes, authentication cookies, private keys, or complete payment and bank details.
Redact screenshots and logs before attaching them. If sensitive material was exposed, say what type of material it was without repeating the value.